Office for the hotel industry, catering & tourism

When your team works well, the guest notices it first of all.

Kitchen, Service, Housekeeping, Reception – Office connects all departments in hotels, restaurants and tourism businesses. Multilingual, seasonally appropriate, mobile.

Servicekraft mit Cocktail auf dem Tablett vor der Bar – Staffice vernetzt auch Teams in der Gastronomie.

Why internal communication
in the hospitality industry is so difficult is

Rapid shift changes, international teams, seasonal operations – and even so, the service must run smoothly around the clock at all times.

Many departments, no single channel

Kitchen, front-of-house, housekeeping, reception, wellness – they all work under one roof, but communicate in five different ways.

Multinational teams, language barriers

In the catering and hospitality sectors, teams from a wide variety of countries work together. Language barriers lead to misunderstandings and errors in service.

A new team every season

Seasonal staff need to be trained quickly – with standards, house rules and procedures that must be understood straight away. Paper-based onboarding and gaps in knowledge cost valuable time.

Staff turnover undermines service quality

Across the industry, staff turnover stands at over 60 per cent. Every departure leaves a gap in the team – and guests notice it straight away.

Good service beginsbehind the scenes.

How Staffice specifically helps the hotel
and catering
sectors

From the kitchen to reception – the modules that really matter in the hospitality industry.

Automatic translation for all content

Every news item, every wiki article, every training course – automatically available in 30+ languages. Language barriers disappear, whilst service quality improves.

30+ languages

News, forms and much more

Automatically

Bringing departments together, not dividing them

The kitchen informs the service team about menu changes; reception passes on VIP information to housekeeping – targeted by group, not by shouting across three floors.

Departmental groups

Secure chat

Push messages

Training seasonal staff in days rather than weeks

Digital onboarding covering house rules, hygiene standards and safety briefings – structured, verifiable and in the employee’s native language.

Onboarding

Forms & Signatures

Confirmation of compliance

Those who come back were well integrated

Gather feedback, share team successes, involve staff in company affairs – Staffice turns seasonal staff into permanent staff.

Surveys

Boards

Feedback

GDPR compliant

Hosting in Europe; no US providers. Process guest data securely and in compliance with the GDPR.

A personal smartphone is enough

No company-issued devices are required. The app works on any smartphone – ideal for seasonal staff and temporary workers.

Adjustable on a monthly basis

No fixed rates: During the peak season scale your licences according to demand – higher in the peak season, lower in the off-peak season.

The modules that matter in the hotel
and catering sectors

You simply choose what you need. Adjustable on a monthly basis, and you can cancel at any time.

Automatic translation

All content in over 30 languages – so that every kitchen assistant and receptionist understands what matters.

News & Newsgruppen

All content in over 30 languages – so that every kitchen assistant and receptionist understands what matters.

Secure chat

Kitchen, service and reception on a single channel – GDPR-compliant, without the use of private messaging apps.

Forms & Signatures

Hygiene training, HACCP checklists, health and safety – digital, signable, audit-ready.

Documents & Wiki

House rules, SOPs, emergency plans – centralised, up to date and available on any smartphone.

sick note

House rules, SOPs, emergency plans – centralised, up to date and available on any smartphone.

Your business, your requirements – your Staffice.

In a personalised product tour, we’ll show you exactly how Staffice works in your hotel or restaurant.

Free · No obligation · Tailored to your sector