Reading time: 5 minutes
What is the problem?
In many companies today, internal communication still works according to the principle of “send and hope”. News is distributed, surveys are sent out – but what really reaches the team often remains unclear. Feedback? Sparse. Mood? Gut feeling.
What’s more, most HR and communications departments are at their limit. Too little time for too many topics – and hardly any data for targeted management.
How AI can specifically help you here
Not only can you save time with artificial intelligence, you can also finally get the overview you need to communicate effectively internally. Especially if you use an employee app like Staffice, which brings together feedback, content and interaction.
Here are three smart use cases:
1. Sentiment analysis: measuring sentiment – in real time
Import the results of the form survey into the AI tool that you use in your company and automatically recognize whether your team reacts positively, neutrally or negatively. And even on a location or team basis.
✅ Early warning system for frustration or overload
✅ Make visible where communication works (and where it doesn’t)
✅ Ideal for change processes, new tools or critical topics
Example: After the go-live of a new shift plan, the AI recognizes the survey results at the click of a button: The news was not well received, the mood is subdued. Your HR team can now react immediately – without manually evaluating every comment.
2. feedback clustering: getting to the heart of what is being said
Free text answers are worth their weight in gold, but take a lot of time to evaluate. The AI clusters answers according to topics such as “leadership”, “work-life balance” or “canteen” – completely automatically.
This saves time with surveys and opinion polls and clearly shows you what the biggest concerns are. It also provides direct arguments for the next measures or budget discussions afterwards.
Our tip: Combine quantitative surveys with open questions – the AI provides you with clear key topics for evaluation.
3. text optimization: news that is really read
Texts for internal communication have to be spot on: They need to be clear, motivating and understandable. With AI, you can have your content checked and optimized directly:
✅ Tonality check for target groups (production ≠ administration)
✅ Suggestions for better introductions, headlines & call-to-actions
✅ Support for gender-appropriate & inclusive language
Good to know: Translations and accessibility can also be better realized with AI – especially good for heterogeneous teams.
Conclusion: Communication with AI is not hype, but can really support you.
With the right tools, you can optimize your internal communication so that it really resonates with your team: less guesswork , more clarity. And in combination with an employee app like Staffice, you can get started right away and don’t need any extra systems or lengthy setups.
Are you ready? We’ll show you how to easily pick up your team.
